Please read them carefully before using Our Service.

CasaBlanka Rentals
Torrevieja, Spain
Email: info@casablankarentals.com
Phone: +31 6 555 357 55

We operate as the data controller for all personal information collected through our website, booking forms, communication platforms, and rental services.

We collect the following personal information:

2.1 Data you provide directly

• Name, surname

• Address

• Email address

• Phone number

• Date of birth (if required for registration)

• Passport or ID information (only when legally required for tourist registration in Spain)

• Payment information (processed securely via third-party providers)

2.2 Booking and stay information

• Reservation dates

• Number of guests

• Special preferences or requests

• Payment status

• Check-in and check-out details

2.3 Data collected automatically

• IP address

• Browser type

• Device type

• Pages visited on our website

• Cookies and similar technologies (see section 10)

We collect and process your personal data for the following purposes:

3.1 To manage bookings and reservations

• Confirm your reservation

• Process payments

• Prepare the property for your stay

• Handle check-in and check-out

• Communicate essential information before and during your stay

3.2 To comply with legal obligations

Spain requires tourist accommodations to register guest identity details with the authorities.

3.3 To improve our services

• Respond to inquiries

• Personalize your experience

• Improve website performance

3.4 For administrative and accounting purposes

3.5 For security

• Prevent fraud

• Protect the property and guests

• Keep accurate records

We process your data under the following legal bases:

• Contractual necessity: to manage your reservation

• Legal obligation: police/tourist registration in Spain

• Legitimate interest: improve service quality and security

• Consent: for marketing communication (only when explicitly agreed)

We retain data only for as long as necessary:

• Booking and payment records: 7 years (legal requirement)

• Guest registration data: per Spanish regulations

• Communication emails: max 2 years

• Marketing consent: until you withdraw consent

After this period, data is securely deleted or anonymized.

We never sell your data.

We may share it with:

• Payment processors (Stripe, PayPal, etc.)

• Property managers / cleaning teams (only essential stay information)

• Local authorities (for legal tourist registration)

• IT and hosting providers (for website functionality)

All third parties comply with GDPR standards through Data Processing Agreements.

If any service provider is outside the EU, transfers occur only with:

• Adequacy decisions

• Standard Contractual Clauses

• GDPR-compliant safeguards

You have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion (“right to be forgotten”)

• Restrict processing

• Object to processing

• Receive your data in a portable format

• Withdraw consent at any time (for marketing)

To exercise any rights, email us at: info@casablankarentals.com

We implement technical and organizational measures to protect your data:

• Encrypted communication

• Secure password-protected systems

• Limited-access storage

• Secure backup procedures

However, no system is 100% secure; we take all reasonable steps to protect your information.

Our website may use cookies to:

• Improve user experience

• Remember preferences

• Analyze traffic

You can manage cookie settings through your browser.
We only use essential and analytics cookies.

We only send marketing emails if you have explicitly opted in.
You may unsubscribe at any time.

We may update this Privacy Policy to reflect changes in legal requirements or our practices.
The updated version will always be posted on our website.